Refund policy

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. Please note that the item must be unopened and in its original packaging to qualify for a return. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you need help with a recent purchase, please email us at support@pezelpuzzles.com.