Privacy policy

This Privacy Policy describes how Pezel Puzzles LLC (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from pezelpuzzles.com  and the choices that are available to you with respect to our handling of your personal data.

Information We Collect

When you visit the Site, we automatically collect information about your device such as ip address, time zone and cookie data as well as your behavior on the Site such as products you viewed or added to cart. We also collect information about how you were referred to the Site, such as specific search terms or other websites. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to information unique to your device as 'Device Information', information unique to your order as 'Order Information' and any information that can uniquely identify an individual (including the information below) as “Personal Information”. 

How we collect Device Information: 

  • “Cookies” are data files that are placed on your device or computer browser that include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

How we collect Order Information:

  • When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). Some order information such as name and address can also be considered 'Personal Information' as it can uniquely identify an individual.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Information We Use 

We use your personal Information to improve our site, screen for potential risk of fraud, process payments, ship and fulfill your order, and keep you up to date on new products, services, and offers.


Information We Share

We share your Personal Information with third parties to help us use your Personal Information. For example We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

    DO NOT TRACK

    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    Your Rights under the California Consumer Privacy Act

    The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

    How to opt out - view ccpa page

    By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.

    DATA RETENTION 

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@pezelpuzzles.com.

    Last updated: 11/20/2021